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Customer Service Page

Issue With Your Watch?
Please email us at or call us toll free at 800.668.5499. Our Customer Service Team is available by phone Monday through Friday from 9am to 5pm Eastern Standard Time.
If your issue is shipping related, please contact Watch Gang directly: Watch Gang Customer Service
Need To Get Your Watch Serviced?
Every Heritor watch sold through Watch Gang comes with a warranty of two (2) years. The warranty covers material and manufacturing defects existing at the time of purchase. Our Service Center handles both warranty and non-warranty issues.
Click here for our Watch Warranty page
Looking for Watch Instructions?
Click here for our Watch Instructions page